Forum Discussion

Butch's avatar
Butch
Occasional Contributor
11 months ago

Viewing test cases in Jira with more detail

Hi, just a quick one, how do I get to view my test cases in Jira like the below? I've seen it in the Zephyr Scale Feature article but I only see the test case number and execution status? I'd li...
  • MisterB's avatar
    MisterB
    11 months ago

    SmartBear support have confirmed the reason why the layout cannot be made the same.  The image you posted is for the Server/DC version of Scale - we're both on Cloud, which obviously has a different layout (that can't be configured).

MisterB's avatar
MisterB
Champion Level 3

Good question.  That view looks useful, but I also can't get it to look like that.  My guess is it's been 'improved' by a release, but you could check with SmartBear support for a definitive answer here.

Butch's avatar
Butch
Occasional Contributor
11 months ago

Thanks for replying, I presume we don't get SmartBear support unless we pay for Licence, as it's not allowing me to sign in to ask Support. Hopefully someone has seen the above example and knows how to set it up.

  • MisterB's avatar
    MisterB
    Champion Level 3
    11 months ago

    I assumed everyone who uses Zephyr Scale must have a licence and therefore entitle to support.  Not sure what the story is there for you, but I will raise with support on your behalf and report back.

    • MisterB's avatar
      MisterB
      Champion Level 3
      11 months ago

      SmartBear support have confirmed the reason why the layout cannot be made the same.  The image you posted is for the Server/DC version of Scale - we're both on Cloud, which obviously has a different layout (that can't be configured).

      • Butch's avatar
        Butch
        Occasional Contributor
        11 months ago

        That's brilliant mate thanks! That make sense :)