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Chaste01's avatar
Chaste01
Occasional Contributor
8 years ago

Windows10 operating system with Oulook2013

I'm having a problem on Windows10 operating system with Oulook2013.  For your information, I'm also running the exact same code on our Win2012R2 server with Outlook2013 and no problem occurs, everyth...
Chaste01's avatar
Chaste01
Occasional Contributor

Outlook is 64 bits

 

Additional log :

 

Possible reasons:
 - An error or warning occurred during the test run. See the preceding log entries to locate and identify the error.
 - The test run was stopped manually.
 - The test run was terminated as a result of the Runner.Halt method call.
tristaanogre's avatar
tristaanogre
Esteemed Contributor
8 years ago

64 bits in both environments? Because, on the 2012 R2, if the Outlook is 32 bit, that could explain why it's working there but not on your Windows 10.

The other possibility could be with elevation of access.  Double check whether or not TC instance on your Windows 10 machine is running as admin.

  • Chaste01's avatar
    Chaste01
    Occasional Contributor
    8 years ago

    The 2012 R2 is in fact running Outlook 2013 - 32 bit.

    Please note that I've tried running the test on another Windows10 machine, this time with Outlook 2013 - 32 bit and I still have the same error. 

     

    function isMessageReceived2010(accountName, senderEMail, eMailSubject)

    {

    var OutlookApplication = Sys.OleObject("Outlook.Application");

     

     

    It stops on this line of code. with Outlook 2013 - 32 and 64 bit. 

    This seems to occur only if running on Windows10 !

     

    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      8 years ago

      OK... so, on your Windows 10 box, have you removed the 64 bit and reinstalled the 32 bit versions of Outlook?

      Secondly, what about permissions as I mentioned in my last message?

      • Chaste01's avatar
        Chaste01
        Occasional Contributor
        8 years ago

        Like previously indicated, I had tested with Outlook 2013 - 32 bit also,  and I had reproduced the exact same error has with the 64 bit version.  The code that we are running and that is causing this problem was taken from your web site (https://support.smartbear.com/viewarticle/9022/).   Like said, it works fine except when working on Windows10.

         

        For permissions, how can I  check whether or not TC instance on my Windows 10 machine is running as admin ?