Forum Discussion

JennyH11's avatar
JennyH11
Frequent Contributor
8 years ago

why does my application under test crash on testcomplete test run?

Hi   We are seeing our application crash during one specific (keyword) test run in TestComplete. It happens consistently on each run of the test and it is only this test. We cannot reproduce the cr...
JennyH11's avatar
JennyH11
Frequent Contributor
8 years ago

OK. I thought just as much. Thanks Robert.

 

Do you know if there are any other diagnostic tools we can use in TestComplete that we could interpret ourselves? Ideally it would be good if one of our Developers could review information from TestComplete and use their knowledge of our application to investigate.

Marsha_R's avatar
Marsha_R
Icon for Champion Level 3 rankChampion Level 3
8 years ago

I've asked for information about logs, etc. from TC before and Support was either unwilling or unable to provide us with that info.  I'm sure it would cut down on some of their support issues if those of us who are able could do some troubleshooting before we contact them.