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privetak's avatar
privetak
Occasional Contributor
22 days ago
Solved

Web recording - multiple chars recorded and mouse-clicks not recorded

To reproduce:  [1] Go to https://bearstore-testsite.smartbear.com/  [2] Create a login/password if you don't already have one: MyUserTest5/MyPasswordTest5  [3] Record a new test  [4] Enter login/...
web testing
  • privetak's avatar
    privetak
    15 days ago

    Good news!  SmartBear told me yesterday that Release 15.78 fixed my issue. I retested with it and no longer have any problems. 

    rraghvani, perhaps you were using 15.78 which came out on 10-6-2025, and that's why you had no problem.

    Thanks to all who participated in this post!!

privetak's avatar
privetak
Occasional Contributor
20 days ago

Thanks for responding!  Yes.  I'm using Chrome and Edge and keep updating them to the most recent versions.  My IT admins won't let me go back to earlier versions when things were working because we need to stay up with security updates. 

I check with support often to check their progress.