Forum Discussion

DavidRedmayne's avatar
DavidRedmayne
Occasional Contributor
8 years ago

Unable to see Dropdowns

We had a suite of tests which worked fine! After the latest patch from our third party devs, the tests no longer run.   The main issue relates to dropdowns; formerly, a user could hover over a menu...
baxatob's avatar
baxatob
Community Hero
8 years ago

According to your screenshot the tested object is a link.

Clicking on this link should open a dropdown, right?

 

Also I don't see "object not found" error in your log. Looks like this is your custom error message in the log. Can you provide an original error?

  • DavidRedmayne's avatar
    DavidRedmayne
    Occasional Contributor
    8 years ago

    Hi - thanks for your response.

     

    Yes - you are quite right - Menus are links and when clicked the drop-down is rendered (see screenshot). The actual log error is "The Drop-Down box cannot be opened".

     

    Script is below - sticking point being "Aliases.browser.pageNeonCms8.manelMainMenu.linkCustomers.DropDown"

     

    [Mod edit: removed private info]

    function Test5()
{
  //Launches the specified browser and opens the specified URL in it.
  Browsers.Item(btIExplorer, "", Browsers.pX64).Run("https://neonsit.gentingcasinosuk.com/cmsweb");
  //Waits until the browser loads the page and is ready to accept user input.
  Aliases.browser.pageNeonCms.Wait();
  //Clicks at point (56, 15) of the 'textboxUsername' object.
  Aliases.browser.pageNeonCms.formIgSigninFormNgPristineNgVali.textboxUsername.Click(56, 15);
  //Sets the text in the 'textboxUsername' text editor.
  Aliases.browser.pageNeonCms.formIgSigninFormNgPristineNgVali.textboxUsername.SetText("USERNAME_PLACEHOLDER");
  //Enters '[Tab]' in the 'textboxUsername' object.
  Aliases.browser.pageNeonCms.formIgSigninFormNgPristineNgVali.textboxUsername.Keys("[Tab]");
  //Sets the text in the 'passwordboxPassword' text editor.
  Aliases.browser.pageNeonCms.formIgSigninFormNgPristineNgVali.panelFormGroup.panelIgGridItem.passwordboxPassword.SetText("PASSWORD_PLACEHOLDER");
  //Clicks the 'buttonLogin' button.
  Aliases.browser.pageNeonCms.formIgSigninFormNgPristineNgVali.buttonLogin.ClickButton();
  //Waits until the browser loads the page and is ready to accept user input.
  Aliases.browser.pageNeonCms8.Wait();
  //Clicks the 'OK' button of the 'modalNeonCasinoManagementSystem' modal dialog.
  Aliases.browser.pageNeonCms8.modalNeonCasinoManagementSystem.Keys("[Enter]");
  //Opens the 'linkCustomers' drop-down window.
  Aliases.browser.pageNeonCms8.panelMainMenu.linkCustomers.DropDown();
  //Clicks the 'linkCustomermanagementCustomerma' control.
  Aliases.browser.pageNeonCms8.panelMainMenu.linkCustomermanagementCustomerma.Click();
  //Opens the 'linkHome' drop-down window.
  Aliases.browser.pageNeonCms8.panelMainMenu.linkHome.DropDown();
  //Clicks an item of the 'linkHome2' drop-down control.
  Aliases.browser.pageNeonCms8.panelMainMenu.linkHome2.ClickItem("Log Out");
  //Waits until the browser loads the page and is ready to accept user input.
  Aliases.browser.pageNeonCms3.Wait();
  //Closes the 'BrowserWindow' window.
  Aliases.browser.BrowserWindow.Close();
}

     

    • Colin_McCrae's avatar
      Colin_McCrae
      Community Hero
      8 years ago

      "Now, this new patch has done away with the hover over menu function and even though we use a positive click to trigger the dropdown menu, TestComplete is returning an error 'object not found' even though the dropdown is appearing."

       

      So the test runs to the point where you click the menu item which triggers the dropdown. This all still works and still happens correctly yes?

       

      So your issue is that the DropDown, although present, is no longer recognised?

       

      Which would suggest that it's just a mapping problem. So either the structure has changed, and your dropdown is not present in the same place in the DOM as it was before, or they have changed something in the properties which has affected one of the properties you use to identify it, or one of it's parent objects.

       

      Have you tried simply re-mapping the object?

      • DavidRedmayne's avatar
        DavidRedmayne
        Occasional Contributor
        8 years ago

        Hello Colin,

         

        Thanks for this - yes your summary is correct! However, I re-recorded this test in the new build and it still doesn't 'see' the dropdown. The reference has certainly changed from the old build which was:

         

        Tested object:
Aliases.browser.pageNeonCms5.panelMainMenu.panelIgNavbarMenuContainer.navIgNavbarMenu.textnodeCustomermanagementMenu
(Sys.Browser("iexplore").Page("https://neonsit.gentingcasinosuk.com/CmsWeb2/Host/Host/Home").Panel(0).Panel("main_menu").Panel(0).Nav(0).TextNode("CustomerManagement_Menu"))

         

         

        And now is:

         

        Tested object:
Aliases.browser.pageNeonCms2.panelMainMenu.linkCustomers
(Sys.Browser("iexplore").Page("https://neonsit.gentingcasinosuk.com/CmsWeb/Host/Host/Home").Panel(0).Panel("main_menu").Panel(0).Panel(1).Link(1))