Forum Discussion

kaiiii's avatar
kaiiii
Regular Contributor
5 years ago

Unable to perform crossbrowsertesting on each browser and OS provided by CBT.

Hi,

I am performing crossbrowsertesting. when i am  executing my script for (window 10 and chrome 73 64-bit) and

(window 10 and chrome 73). It's working fine.

But When I am choosing (Windows 8 and chrome 70) then script failed and post error that

"TestComplete Chrome Extension Is Not Installed or Is Disabled 23:19:15 Normal 21.60"

 

Kindly check attachment for same.

Also I want to know it's my coding problem or I need to perform any kind of setting.

below are the functions where script mostly failed in crossbrowsertesting, i am using that function in my test cases.

 

 

Sub SetUpBrowser
While Sys.WaitBrowser().Exists
Call Sys.WaitBrowser().Close()
While Sys.WaitBrowser().Exists
Aliases.browser.Terminate
Wend
Wend
End Sub

 

Sub OpenBrowserWithURL (BrowserName,URL)
Dim firefox,InternetExplorer,Chrome,Edge
If (BrowserName="Firefox")Then
Browsers.Item(firefox).Navigate(URL)
Sys.Browser.BrowserWindow(0).Maximize
ElseIf (BrowserName="InternetExplorer")Then
Browsers.Item("iexplore", "11", Browsers.pX64).Run URL
Sys.Browser.BrowserWindow(0).Maximize
ElseIf (BrowserName="Edge")Then
Browsers.Item(btEdge).Navigate(URL)
Sys.Browser.BrowserWindow(0).Maximize
ElseIf (BrowserName="Chrome")Then
Browsers.Item(btChrome).Navigate(URL)
Sys.Browser("chrome").BrowserWindow(0).Maximize
Log.Checkpoint("Browser Name: "&BrowserName)
Log.Checkpoint("URL: "&URL)
End If
Browsers.Refresh
End Sub

 

 

 

  • sonya_m's avatar
    sonya_m
    5 years ago

    hi kaiiii !

     

    tristaanogre is right, contacting support would be the right thing to do.

     

    Since the issue seems to be with the CBT and TestComplete intergration, contacting the TestComplete Support team will work.

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor

    This is most likely a problem with the CBT environment you connected to.  My understanding is that the environments should be spun up with all browsers and appropriate extensions enabled.  You should probably address this directly with CBT support or SmartBear support to see if they can assist as this is probably something that needs to be done in those environments and not a coding issue.

    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)

      hi kaiiii !

       

      tristaanogre is right, contacting support would be the right thing to do.

       

      Since the issue seems to be with the CBT and TestComplete intergration, contacting the TestComplete Support team will work.