Forum Discussion

kaiiii's avatar
kaiiii
Regular Contributor
5 years ago

Unable to perform crossbrowsertesting on each browser and OS provided by CBT.

Hi, I am performing crossbrowsertesting. when i am  executing my script for (window 10 and chrome 73 64-bit) and (window 10 and chrome 73). It's working fine. But When I am choosing (Windows 8 and...
  • sonya_m's avatar
    sonya_m
    5 years ago

    hi kaiiii !

     

    tristaanogre is right, contacting support would be the right thing to do.

     

    Since the issue seems to be with the CBT and TestComplete intergration, contacting the TestComplete Support team will work.

tristaanogre's avatar
tristaanogre
Esteemed Contributor

This is most likely a problem with the CBT environment you connected to.  My understanding is that the environments should be spun up with all browsers and appropriate extensions enabled.  You should probably address this directly with CBT support or SmartBear support to see if they can assist as this is probably something that needs to be done in those environments and not a coding issue.

sonya_m's avatar
sonya_m
SmartBear Alumni (Retired)
5 years ago

hi kaiiii !

 

tristaanogre is right, contacting support would be the right thing to do.

 

Since the issue seems to be with the CBT and TestComplete intergration, contacting the TestComplete Support team will work.