Forum Discussion

Muralidhar's avatar
Muralidhar
Occasional Contributor
5 years ago

Unable to Highlight objects on Finacle Application in Internet Explorer 11

Hi,

I was unable to highlight the objects on Finacle Application in IE 11 after I removed the history and cache or If I close and open the browser.

 

I can highlight the objects, if I do refresh in Namemapping couple of times and performing the object spy for already mapped objects. if I do twice or thrice then after 15 to 20 minutes I can able to highlight the objects and the I can successfully run the scripts.

 

May I know what could be reason for this issue.

 

Thanks,

Finacle
Internet Explorer
TestComplete
  • sonya_m's avatar
    sonya_m
    5 years ago

    Hi Muralidhar , could you let me know what version of TestComplete you are using?

    Please make sure it is the newest version - 14.60.

     

    If this doesn't help, I would recommend contacting Support since this might require deeper investigation. Thank you!

  • sonya_m's avatar
    sonya_m
    SmartBear Alumni (Retired)
    5 years ago

    Hi Muralidhar , could you let me know what version of TestComplete you are using?

    Please make sure it is the newest version - 14.60.

     

    If this doesn't help, I would recommend contacting Support since this might require deeper investigation. Thank you!

    • Muralidhar's avatar
      Muralidhar
      Occasional Contributor
      5 years ago

      Hi sonya_m, Yes I am using the latest trail version of Testcomplete ie;14.50.