Forum Discussion

shenyusun's avatar
shenyusun
Contributor
9 years ago

Unable to get the object when the software is in (Not Responding) state

Hello beautiful people,   I am running to an issue that I am unable to get the 'Yes' button with the software that I am testing.   Basically, when I click a certain button in the current software...
  • bbi's avatar
    bbi
    9 years ago

    About keys not working, don't use the testobject Keys but use the LLPlayer instead of.

     

    This insert a WM_Key message directly in windows loop and thus by-pass any code restriction 

     

    So to send a real ENTER key press to system ;

     

    LLPlayer.KeyDown(VK_RETURN, 5);
LLPlayer.KeyUp(VK_RETURN, 5);

    First parameter is virtual key code, list of them is here.

    Second optional parameter is delay, better to use it to simulate real-life press which is not INSTANT.

     

    BTW you can use the same for mouse message, so a left click is:

     

    LLPlayer.MouseDown(MK_LBUTTON, xcoord, ycoord, 25);
LLPlayer.MouseUp(MK_LBUTTON, xcoord, ycoord, 25);

    First parameter is the mouse button.

    Second and third parameters are coordinates.

    Fourth parameter is delay, better to use it to simulate real-life press which is not INSTANT.

     

    Be careful, the mouse or keyboard event is sent to the system and thus is treated by the currently active windows.

     

    For a clik or a press, you need always to do both actions, down and up 

     

    For more information, search for LLPlayer in TC help.

     

    Hope it helps.

     

AlexKaras's avatar
AlexKaras
Champion Level 3
9 years ago

Hi,

 

> If I use Object Spy, then TC would hang until I manually click 'Yes' button in the message window, and then the software is out of Not Responding state.

 

Most probably, implementation of this window is that it waits to be closed via explicit click on the button but not via usual messaging mechanism of Windows. Thus, the tested application is blocked in the waiting thread and TestComplete cannot drive it.

I would suggest to try to handle this window asunchronously via the CallObjectMethodAsync() method (https://support.smartbear.com/testcomplete/docs/scripting/calling-methods-asynchrounously.html, https://support.smartbear.com/testcomplete/docs/reference/project-objects/items/script/runner/callobjectmethodasync.html).

  • shenyusun's avatar
    shenyusun
    Contributor
    9 years ago

    Hello AlexKaras,

     

    I read through CallObjectMethodAsync link, but did not quite get it how to use it.

     

    It looks like I still need to get the window object in order to use CallObjectMethodAsync().

     

    When I tried to record any actions in the modal window, it returns:

    (In Python)

     

    Test1():

        pass 

     

    It did not get anything from key press or mouse clicks.

    • AlexKaras's avatar
      AlexKaras
      Champion Level 3
      9 years ago

      Hi,

       

      > I read through CallObjectMethodAsync link, but did not quite get it how to use it.

       

      Async operations cannot be recorded and must be coded manually.

      As per code sample in the referenced https://support.smartbear.com/testcomplete/docs/reference/project-objects/items/script/runner/callobjectmethodasync.html help topic, you need to asynchronously execute the action that opens your modal form. Then you should wait for the form and either close it or click its button as usual.

      • shenyusun's avatar
        shenyusun
        Contributor
        9 years ago

        Thanks Alex,

         

        That still require me to get the actual object.

         

        My problem is that TC does not know the modal window object.

        I don't know what the modal form is call.

        I tried to get it by Object Spy (TC hangs), or by recording ( could not catch anything )

        asynchronously method still require me to put obj and method name, but I could not get it :(