Forum Discussion

gdave's avatar
gdave
Regular Contributor
5 years ago

Unable to automate any test

Hi all We initially had desktop license and we have now acquired web license too. I was trying to automate test in web browser (IE, Firefox & Chrome) however the objectspy fail to read anything on ...
  • BenoitB's avatar
    BenoitB
    5 years ago

    Does your TestComplete patch is at same level than your firefox version ?

    Launch the TestComplete -> Help -> Check for updates to be sure.

     

    Normally, Chrome/Firefox need patches of Testcomplete and IE no need.

    So currently, after preparing the browser, it works on Chrome.

    Not in Firefox (and you have made all of the preparing steps even additionnal ones?)

    And in IE it should works, does it ?

  • gdave's avatar
    gdave
    Regular Contributor
    5 years ago
    BenoitB wrote:
    RTFM syndrom ?
    Did you go across the steps of 'Preparing web browsers' ?

    Yes I did but only for one of the browser(firefox). Did'nt bother to do it for other browsers since it didnt work for one. But then I tried configuring Chrome and it worked!

    I'll have to further investigate why it didn't work for Firefox though but atleast I know its the issue with configuration of browser.

    • BenoitB's avatar
      BenoitB
      Community Hero
      5 years ago

      Does your TestComplete patch is at same level than your firefox version ?

      Launch the TestComplete -> Help -> Check for updates to be sure.

       

      Normally, Chrome/Firefox need patches of Testcomplete and IE no need.

      So currently, after preparing the browser, it works on Chrome.

      Not in Firefox (and you have made all of the preparing steps even additionnal ones?)

      And in IE it should works, does it ?

      • gdave's avatar
        gdave
        Regular Contributor
        5 years ago
        BenoitB wrote:

        Does your TestComplete patch is at same level than your firefox version ?

        Launch the TestComplete -> Help -> Check for updates to be sure.

         

        Normally, Chrome/Firefox need patches of Testcomplete and IE no need.

        So currently, after preparing the browser, it works on Chrome.

        Not in Firefox (and you have made all of the preparing steps even additionnal ones?)

        And in IE it should works, does it ?

        As you rightly pointed there was an update available. I have now most up to date version of TC.

        However, there are few firefox configurations which are beyond my access level so I have raised a ticket with our IT support. Once that is done I am hopeful it should support firefox too. As far as IE is concern, I haven't had a chance to play around with it but I am pretty sure its the same issue.

        Thanks for your help!

  • vjvarun06's avatar
    vjvarun06
    Occasional Contributor
    5 years ago
    Hi ...Just want to know the full form RTFM... Thanks
    • BenoitB's avatar
      BenoitB
      Community Hero
      5 years ago
      ahah.. this is used in tester and dev world,and it means Read The **bleep**ing Manual.. because in software, end-user always ask questions and send problems before even read a single line of the documentation 😁
      • sonya_m's avatar
        sonya_m
        SmartBear Alumni (Retired)
        5 years ago

        Thank you for helping BenoitB!

         

        Hi gdave, were you able to make it work for the other browsers using the suggested approach?