Forum Discussion

reddy_db's avatar
reddy_db
New Contributor
13 years ago

Unable to activate Test Complete License

Hi,

We want to activate Test complete using our license key. However, it returns an error message :

"Server returned an HTTP error such as 500 (internal server error). 

Error code:hasp_act_activate,3509. Please check the proxy settings or use offline activation". 



The above error occurs even the pc is connected to internet.

Please help me in resolving this issue.



Regards,

Bhaskar Reddy
  • TanyaYatskovska's avatar
    TanyaYatskovska
    Icon for Alumni rankAlumni
    13 years ago

    Hi Bhaskar,


     


    Based on the error's text, I guess that the obsolete License Manager version is installed on the computer. Update it and try to activate the license one more time.