tristaanogre wrote:
Again, as noted, there are other technological factors at work. Honestly, if I had my druthers, I'd prefer to see TestComplete stay on top of rapidly changing mobIle and Web technologies and maintaining their support of the various application frameworks and components. This, by itself, is a huge effort. Some of the bells and whistles we are asking for, while nice to have, are able to be worked around with script code and other efforts. Not supporting the latest browser version or component library is not something that can be worked around.
While on one level I agree it would be nice to see some movement on those feature requests, they, by no means, are mission critical for doing the work. I'm willing to give SmartBear the leeway to delay implementation so long as they continue to enhance the aforementioned critical things... which they are so I'm fine.
tristaanogre I don't disagree with you. Priority needs to be set, and one of the major things is keep up to date with support of latest technologies.
However, focus should be more than just that. I mean, there is (I guess) a capable development team with good technical skills working at SmartBear. They should be doing theirs jobs by keeping the product up-to-date. That includes the whole spectrum of product development: supporting of latest technologies, bug fixes, follow up of feature requests as well.
Let me put it this way: what is the point of setting up a forum on which feature requests can be reported, while not having implemented a proper following up procedure? Look at the numbers: approx. 320 feature requests are entered. Implemented are 25, thats a 7,8 percent ratio. And I am talking about a time frame of 2 years...
That's not illustrating an appreciation of the user feedback on the forum.
I (and am sure other active forum members) have put effort in entering useful and realistic product updates in the feature requests section. I would like to see this effort rewarded. And see proper follow up on the entered feature requests.
TanyaYatskovska thanks for your response!
Can I suggest that:
1) A review of the statuses of all existing ideas submitted is completed to make it clearer as to priorities and which are being actively considered for development? The rating system is great to give an indication of how popular an idea is but if it's not going to be implemented due to technical limitations then it can perhaps be slightly misleading to go by this alone. There is currently only one idea at the status of 'Postponed' so it sounds like the ideas are in the wrong statuses.
2) The 'Ideas Submitted' and 'Ideas Implemented' figures are added back into the monthly newsletter to give community members a better overview of activity?
