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Sachin_VAM's avatar
Sachin_VAM
New Member
4 months ago
Solved

TestComplete Version-15.75 : Unable to Launch and interact with Chrome version-137.

I'm very new to Testcomplete tool and hence my knowledge stack is limited here. Hence looking for assistance here . FYI - I already have installed Smart Bear Test Extension in my laptop. However, whe...
  • sean4311's avatar
    sean4311
    4 months ago

    Hello, 
    So I can also confirm that TestComplete works with the latest release of Chrome as well. Lets walk through some of the needs to make this work:

    Chrome extension: TestComplete installs a Chrome extension on your browser. This extension bridges a connection for TC to retrieve and interact with web elements in the browser. Double check if the extension is present. Some IT departments block extensions or have group policies which prevent the extension from installing. 

    If it's not there, then try installing the extension using the following bat files (run as administrator):
    1. "C:\Program Files (x86)\SmartBear\TestComplete 15\Bin\Extensions\tcCrExtension\DisableChromeExtension.bat" 

    2. "C:\Program Files (x86)\SmartBear\TestComplete 15\Bin\Extensions\tcCrExtension\EnableChromeExtension.bat" 

    If that does not work, please file a ticket under https://support.smartbear.com/testcomplete/message/ and our team will be more than happy to assist with this problem. 

sean4311's avatar
sean4311
Icon for Staff rankStaff
4 months ago

Hello, 
So I can also confirm that TestComplete works with the latest release of Chrome as well. Lets walk through some of the needs to make this work:

Chrome extension: TestComplete installs a Chrome extension on your browser. This extension bridges a connection for TC to retrieve and interact with web elements in the browser. Double check if the extension is present. Some IT departments block extensions or have group policies which prevent the extension from installing. 

If it's not there, then try installing the extension using the following bat files (run as administrator):
1. "C:\Program Files (x86)\SmartBear\TestComplete 15\Bin\Extensions\tcCrExtension\DisableChromeExtension.bat" 

2. "C:\Program Files (x86)\SmartBear\TestComplete 15\Bin\Extensions\tcCrExtension\EnableChromeExtension.bat" 

If that does not work, please file a ticket under https://support.smartbear.com/testcomplete/message/ and our team will be more than happy to assist with this problem.