Forum Discussion

bewen's avatar
bewen
Occasional Contributor
2 years ago

TestComplete thinks im running on a virtual machine

Hi, im trying to load up TestComplete on my system, I have a fixed license to be able to use TestComplete. Everything was working fine yesterday, but today TestComplete is saying I am running the app...
carlpaquet's avatar
carlpaquet
New Contributor

Hey!

 

Got same issue!

 

You need to TURN OFF Hyper-V!!

 

C.

pstjohn's avatar
pstjohn
Occasional Contributor
9 months ago

Is it just me or does anyone else find the limitation of not being able to run TestComplete with a fixed license on a system with virtualization enabled ridiculous?  The licensing page says I can't use a fixed license if running on a VM, but doesn't tell say anything about virtualization simply being enabled. The 'error' message also does not indicate this. 

I guess it's just crazy to think a developer or QA tester would have any need to run VMs....

  • Marsha_R's avatar
    Marsha_R
    Moderator
    9 months ago

    Floating licenses work fine and you can always just keep it to one user. 

    • pstjohn's avatar
      pstjohn
      Occasional Contributor
      9 months ago

      It's also 2x the cost.  So you suggest one should pay double to past a silly limitation??

    • Marsha_R's avatar
      Marsha_R
      Moderator
      9 months ago

      Silly to you. Azure Devops is silly to me, yet Microsoft does not bend to my standards.

      You always have the option of posting a suggestion here

      https://community.smartbear.com/category/testcomplete_forum/ideas/testxcompletefeaturerequests

      • pstjohn's avatar
        pstjohn
        Occasional Contributor
        9 months ago

        Yes, silly to me.  The customer.  Also,

        1. Not mentioned on the licensing page,
        2. Not mentioned in the 'error' dialog you get when attempting to run the product,
        3. Not mentioned during the sales cycle when the licensing was being decided on,
        4. A common configuration for practitioners of the trade (which won't work!)

        Yep.  Silly to me.

  • carlpaquet's avatar
    carlpaquet
    New Contributor
    9 months ago

    Hey! Yes that's not cool at all! Stange because I ran into the same issue a couple weeks ago after rebuilding a PC and I remembered I posted a solution here! It's probably only because some people were able to hack the license with a VM and they blocked that! Sad!