Forum Discussion

jrsbr's avatar
jrsbr
Contributor
2 years ago

TestComplete Support Tickets poor response times (#00539147)

Hi,   We have paid for support and lately over the past few months the service has been extremely poor.   Has there been some changes in SmartBear causing this?   Our account manager, Cristen C...
  • SBegley's avatar
    SBegley
    2 years ago

    Hi jrsbr 

     

    I'm sorry to hear that you are encountering issues.

     

    I'll contact you directly in relation to this and we can have a call to review your ticket #00539147

     

    Kind Regards,

    Shane

SBegley's avatar
SBegley
Staff
2 years ago

Hi jrsbr 

 

I'm sorry to hear that you are encountering issues.

 

I'll contact you directly in relation to this and we can have a call to review your ticket #00539147

 

Kind Regards,

Shane