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Mehadi_Hasan's avatar
Mehadi_Hasan
New Contributor
6 years ago

TestComplete Stuck on "Synchronization <internal>"

Recently I added 20 agents in network suites for distributed testing. I checked the individual machines to verify and run a test routine from the script successfully. But when I run the whole network...
Distributed Testing
  • Mehadi_Hasan's avatar
    Mehadi_Hasan
    6 years ago

    Thank you, I guess, I figured out the issue. In the TestComplete I used a shared azure drive as a log location. I think the concurrent access of the same location from different agents caused the forced shutdown of the TextExecutes. And Thus raise synchronization error. 

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
6 years ago

Hi Mehadi_Hasan,

 

Let me quote the Running the Network Suite, Jobs and Tasks article:

Documentation wrote:

If your distributed test fails due to the “Cannot run the remote project” error, consider the following:

  • If your tasks execute projects or project suites, make sure that those projects or project suites are not empty and have at least one enabled test item. For more information on test items, see Test Items Page (Project Suite Editor) and Test Items Page (Project Editor).
  • If your tasks run script routines, make sure that those script routines do not contain any syntax errors. For more information on script syntax, see Checking Syntax.

Please check this.

 

 

  • Mehadi_Hasan's avatar
    Mehadi_Hasan
    New Contributor
    6 years ago

    Thank you for your reply.
    I already check the above-mentioned documentation but found no luck. Beside individual agents work fine when I run them from network suites individually. But when I run the whole network suites for some of the agents the above error logged. And this error was logged in random agents for each run. Is there anything I missed in setting or anywhere for parallel agents running. Coz the error mainly logged when network suites job starts the machine concurrently. 

    • TanyaYatskovska's avatar
      TanyaYatskovska
      SmartBear Alumni (Retired)
      6 years ago

      Have nothing to suggest, sorry. Could you please submit the issue to our TestComplete Support? I'm sure they will help. Please share the solution with us.

       

       

      • Mehadi_Hasan's avatar
        Mehadi_Hasan
        New Contributor
        6 years ago

        Thank you, I guess, I figured out the issue. In the TestComplete I used a shared azure drive as a log location. I think the concurrent access of the same location from different agents caused the forced shutdown of the TextExecutes. And Thus raise synchronization error.