TestComplete_Node_Locked License Issue

Dear Test Complete Support Team,

We have purchased the Test_Complete software from SmartBear earlier. Now we want to use it for project purpose which

we need to install it on DELL Latitude 5420 – Windows 10 laptop. We are getting the error while apply the Node_Locked_License Key. PFA.

Could you please guide us how to resolve this issue?.

Thank You.

Best Regards,

Sasikumar K.