"TestComplete has encountered a problem"

Question

Please check the image attached. When I'm launching testcomplete I'm getting this problem. Even I did retart but still it is coming afeter some time.&nbsp;This exception is&nbsp;&nbsp;coming continuosly&nbsp;so I'm not able to close this dialog.&nbsp;

tristaanogre · Answer

If, in that dialog, you specify your contact information and send the data dump off to the SmartBear folks, they will respond with an answer as to what happened.

In the meantime, are you running the latest version of TestComplete? It should be some build of TestComplete 8.60. If not, have you tried upgrading? There have been a few patches and bug fixes in recent versions that may solve your problem if you are not on the latest version.

jeremy_bertrand · Answer

The folder "\Users\AppData\" is a windows system hidden/protected directory. You should be able to see it when you change the Folder Options - View tab.

The setting is under "Hidden files and folders" part of the advanced settings called "Show hidden files, folders, and drives" this setting may be disabled or hidden depending on the group or system rights that your Windows System Administrator has setup. But by default the right is viewable.

Either you can view it that way or type in the full path up to the file name and you should be able to navigate to that specific data dump directory.

vijay6105 · Answer

There is problem with one more dialog. Please check the attachment

vijay6105 · Answer

Hi,When I'm trying to send the dump information through Testcomplete I'm getting error message 'unable to send' send it manually to automadedqa.The dump file information is below. Please check this and let me know any issues. I'm using Microsoft Visual studio source Control for check in/out files. But when I'm working&nbsp;with the script I'm unbinding from source control at the end of all changes I'm adding project to source control and doing check in. Dump Summary------------Dump File:&nbsp;cf-20111116040204.dmp : C:\Users\abb\AppData\Local\AutomatedQA\TestComplete\8.0\Logs\cf-20111116040204.dmpLast Write Time:&nbsp;11/16/2011 9:32:05 AMProcess Name:&nbsp;TestComplete.exe : C:\Program Files\Automated QA\TestComplete 8\Bin\TestComplete.exeProcess Architecture:&nbsp;x86Exception Code:&nbsp;0xC0000005Exception Information:&nbsp;The thread tried to read from or write to a virtual address for which it does not have the appropriate access.Heap Information:&nbsp;Not PresentSystem Information------------------OS Version:&nbsp;6.1.7600CLR Version(s):&nbsp;Modules-------Module Name&nbsp;Module Path&nbsp;Module Version-----------&nbsp;-----------&nbsp;--------------TestComplete.exe&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\TestComplete.exe&nbsp;8.50.618.7ntdll.dll&nbsp;C:\Windows\System32
tdll.dll&nbsp;6.1.7600.16385kernel32.dll&nbsp;C:\Windows\System32\kernel32.dll&nbsp;6.1.7600.16385KERNELBASE.dll&nbsp;C:\Windows\System32\KERNELBASE.dll&nbsp;6.1.7600.16385tcRTL.bpl&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin	cRTL.bpl&nbsp;8.50.618.7user32.dll&nbsp;C:\Windows\System32\user32.dll&nbsp;6.1.7600.16385gdi32.dll&nbsp;C:\Windows\System32\gdi32.dll&nbsp;6.1.7600.16385lpk.dll&nbsp;C:\Windows\System32\lpk.dll&nbsp;6.1.7600.16385usp10.dll&nbsp;C:\Windows\System32\usp10.dll&nbsp;1.626.7600.16385msvcrt.dll&nbsp;C:\Windows\System32\msvcrt.dll&nbsp;7.0.7600.16385advapi32.dll&nbsp;C:\Windows\System32\advapi32.dll&nbsp;6.1.7600.16385sechost.dll&nbsp;C:\Windows\System32\sechost.dll&nbsp;6.1.7600.16385rpcrt4.dll&nbsp;C:\Windows\System32pcrt4.dll&nbsp;6.1.7600.16385oleaut32.dll&nbsp;C:\Windows\System32\oleaut32.dll&nbsp;6.1.7600.16385ole32.dll&nbsp;C:\Windows\System32\ole32.dll&nbsp;6.1.7600.16385mpr.dll&nbsp;C:\Windows\System32\mpr.dll&nbsp;6.1.7600.16385version.dll&nbsp;C:\Windows\System32\version.dll&nbsp;6.1.7600.16385shell32.dll&nbsp;C:\Windows\System32\shell32.dll&nbsp;6.1.7600.16385shlwapi.dll&nbsp;C:\Windows\System32\shlwapi.dll&nbsp;6.1.7600.16385tcComponents.bpl&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin	cComponents.bpl&nbsp;8.50.618.7comctl32.dll&nbsp;C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll&nbsp;6.10.7600.16385winspool.drv&nbsp;C:\Windows\System32\winspool.drv&nbsp;6.1.7600.16385comdlg32.dll&nbsp;C:\Windows\System32\comdlg32.dll&nbsp;6.1.7600.16385winmm.dll&nbsp;C:\Windows\System32\winmm.dll&nbsp;6.1.7600.16385oledlg.dll&nbsp;C:\Windows\System32\oledlg.dll&nbsp;6.1.7600.16385tcComponentsEx.bpl&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin	cComponentsEx.bpl&nbsp;8.50.618.7tcComponentsEx2.bpl&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin	cComponentsEx2.bpl&nbsp;8.50.618.7msimg32.dll&nbsp;C:\Windows\System32\msimg32.dll&nbsp;6.1.7600.16385imm32.dll&nbsp;C:\Windows\System32\imm32.dll&nbsp;6.1.7600.16385msctf.dll&nbsp;C:\Windows\System32\msctf.dll&nbsp;6.1.7600.16385GdiPlus.dll&nbsp;C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\GdiPlus.dll&nbsp;6.1.7600.16385hhctrl.ocx&nbsp;C:\Windows\System32\hhctrl.ocx&nbsp;6.1.7600.16385uxtheme.dll&nbsp;C:\Windows\System32\uxtheme.dll&nbsp;6.1.7600.16385dwmapi.dll&nbsp;C:\Windows\System32\dwmapi.dll&nbsp;6.1.7600.16385oleacc.dll&nbsp;C:\Windows\System32\oleacc.dll&nbsp;7.0.0.0CRYPTBASE.dll&nbsp;C:\Windows\System32\CRYPTBASE.dll&nbsp;6.1.7600.16385profapi.dll&nbsp;C:\Windows\System32\profapi.dll&nbsp;6.1.7600.16385aqReporter.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\aqReporter.dll&nbsp;2.0.85.5ws2_32.dll&nbsp;C:\Windows\System32\ws2_32.dll&nbsp;6.1.7600.16385nsi.dll&nbsp;C:\Windows\System32
si.dll&nbsp;6.1.7600.16385winsta.dll&nbsp;C:\Windows\System32\winsta.dll&nbsp;6.1.7600.16385utildll.dll&nbsp;C:\Windows\System32\utildll.dll&nbsp;6.1.7600.16385setupapi.dll&nbsp;C:\Windows\System32\setupapi.dll&nbsp;6.1.7600.16385cfgmgr32.dll&nbsp;C:\Windows\System32\cfgmgr32.dll&nbsp;6.1.7600.16385devobj.dll&nbsp;C:\Windows\System32\devobj.dll&nbsp;6.1.7600.16385netapi32.dll&nbsp;C:\Windows\System32
etapi32.dll&nbsp;6.1.7600.16385netutils.dll&nbsp;C:\Windows\System32
etutils.dll&nbsp;6.1.7600.16385srvcli.dll&nbsp;C:\Windows\System32\srvcli.dll&nbsp;6.1.7600.16385wkscli.dll&nbsp;C:\Windows\System32\wkscli.dll&nbsp;6.1.7600.16385logoncli.dll&nbsp;C:\Windows\System32\logoncli.dll&nbsp;6.1.7600.16385browcli.dll&nbsp;C:\Windows\System32\browcli.dll&nbsp;6.1.7600.16385samcli.dll&nbsp;C:\Windows\System32\samcli.dll&nbsp;6.1.7600.16385dbghelp.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\dbghelp.dll&nbsp;6.6.3.5sxs.dll&nbsp;C:\Windows\System32\sxs.dll&nbsp;6.1.7600.16385olepro32.dll&nbsp;C:\Windows\System32\olepro32.dll&nbsp;6.1.7600.16385aqStatistic.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\aqStatistic.dll&nbsp;2.0.85.5wininet.dll&nbsp;C:\Windows\System32\wininet.dll&nbsp;8.0.7600.16385normaliz.dll&nbsp;C:\Windows\System32
ormaliz.dll&nbsp;6.1.7600.16385urlmon.dll&nbsp;C:\Windows\System32\urlmon.dll&nbsp;8.0.7600.16385crypt32.dll&nbsp;C:\Windows\System32\crypt32.dll&nbsp;6.1.7600.16385msasn1.dll&nbsp;C:\Windows\System32\msasn1.dll&nbsp;6.1.7600.16385iertutil.dll&nbsp;C:\Windows\System32\iertutil.dll&nbsp;8.0.7600.16385sspicli.dll&nbsp;C:\Windows\System32\sspicli.dll&nbsp;6.1.7600.16385dnsapi.dll&nbsp;C:\Windows\System32\dnsapi.dll&nbsp;6.1.7600.16385IPHLPAPI.DLL&nbsp;C:\Windows\System32\IPHLPAPI.DLL&nbsp;6.1.7600.16385winnsi.dll&nbsp;C:\Windows\System32\winnsi.dll&nbsp;6.1.7600.16385cryptsp.dll&nbsp;C:\Windows\System32\cryptsp.dll&nbsp;6.1.7600.16385rsaenh.dll&nbsp;C:\Windows\System32saenh.dll&nbsp;6.1.7600.16385RpcRtRemote.dll&nbsp;C:\Windows\System32\RpcRtRemote.dll&nbsp;6.1.7600.16385clbcatq.dll&nbsp;C:\Windows\System32\clbcatq.dll&nbsp;2001.12.8530.16385WindowsCodecs.dll&nbsp;C:\Windows\System32\WindowsCodecs.dll&nbsp;6.1.7600.16385tcCore.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin	cCore.dll&nbsp;8.50.618.7tcScripting.bpl&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin	cScripting.bpl&nbsp;8.50.618.7aqComHelp.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\aqComHelp.dll&nbsp;8.50.618.7aqComm.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\aqComm.dll&nbsp;8.50.618.7aqDbgHelp.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\aqDbgHelp.dll&nbsp;8.50.618.7cscapi.dll&nbsp;C:\Windows\System32\cscapi.dll&nbsp;6.1.7600.16385tcCoreEx.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin	cCoreEx.dll&nbsp;8.50.618.7psapi.dll&nbsp;C:\Windows\System32\psapi.dll&nbsp;6.1.7600.16385wsock32.dll&nbsp;C:\Windows\System32\wsock32.dll&nbsp;6.1.7600.16385mswsock.dll&nbsp;C:\Windows\System32\mswsock.dll&nbsp;6.1.7600.16385WSHTCPIP.DLL&nbsp;C:\Windows\System32\WSHTCPIP.DLL&nbsp;6.1.7600.16385nlaapi.dll&nbsp;C:\Windows\System32
laapi.dll&nbsp;6.1.7600.16385winrnr.dll&nbsp;C:\Windows\System32\winrnr.dll&nbsp;6.1.7600.16385NapiNSP.dll&nbsp;C:\Windows\System32\NapiNSP.dll&nbsp;6.1.7600.16385pnrpnsp.dll&nbsp;C:\Windows\System32\pnrpnsp.dll&nbsp;6.1.7600.16385msxml4.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\msxml4.dll&nbsp;4.20.9818.0AQStorageEngine.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\AQStorageEngine.dll&nbsp;8.50.618.7tcCoreUI.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin	cCoreUI.dll&nbsp;8.50.618.7tcHook.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin	cHook.dll&nbsp;8.50.618.7tcmstesteditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cmstesteditor.pls&nbsp;8.50.618.7tcMSTest.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cMSTest.pls&nbsp;8.50.618.7tcloadtestingcore.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cloadtestingcore.pls&nbsp;8.50.618.7tcduniteditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cduniteditor.pls&nbsp;8.50.618.7tcstorages.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cstorages.pls&nbsp;8.50.618.7tcnetworksuiteeditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cnetworksuiteeditor.pls&nbsp;8.50.618.7tcODT.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cODT.pls&nbsp;8.50.618.7tcopenapps2.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	copenapps2.pls&nbsp;8.50.618.7tcjuniteditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cjuniteditor.pls&nbsp;8.50.618.7tcNUnit.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cNUnit.pls&nbsp;8.50.618.7tckdteditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	ckdteditor.pls&nbsp;8.50.618.7tcwin32controls.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cwin32controls.dll&nbsp;8.50.618.7wtsapi32.dll&nbsp;C:\Windows\System32\wtsapi32.dll&nbsp;6.1.7600.16385tcvisualizercore.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cvisualizercore.pls&nbsp;8.50.618.7tcodteditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	codteditor.pls&nbsp;8.50.618.7tcopenapps.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	copenapps.pls&nbsp;8.50.618.7tcmanualtest.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cmanualtest.pls&nbsp;8.50.618.7tcnativepanels.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cnativepanels.pls&nbsp;8.50.618.7apphelp.dll&nbsp;C:\Windows\System32\apphelp.dll&nbsp;6.1.7600.16385EhStorShell.dll&nbsp;C:\Windows\System32\EhStorShell.dll&nbsp;6.1.7600.16385propsys.dll&nbsp;C:\Windows\System32\propsys.dll&nbsp;7.0.7600.16385cscui.dll&nbsp;C:\Windows\System32\cscui.dll&nbsp;6.1.7600.16385cscdll.dll&nbsp;C:\Windows\System32\cscdll.dll&nbsp;6.1.7600.16385ntshrui.dll&nbsp;C:\Windows\System32
tshrui.dll&nbsp;6.1.7600.16385slc.dll&nbsp;C:\Windows\System32\slc.dll&nbsp;6.1.7600.16385IconCodecService.dll&nbsp;C:\Windows\System32\IconCodecService.dll&nbsp;6.1.7600.16385tcthirdpartycontrols.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cthirdpartycontrols.pls&nbsp;8.50.618.7tcscriptdebugger.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cscriptdebugger.pls&nbsp;8.50.618.7tcutilities.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cutilities.pls&nbsp;8.50.618.7opengl32.dll&nbsp;C:\Windows\System32\opengl32.dll&nbsp;6.1.7600.16385glu32.dll&nbsp;C:\Windows\System32\glu32.dll&nbsp;6.1.7600.16385ddraw.dll&nbsp;C:\Windows\System32\ddraw.dll&nbsp;6.1.7600.16385dciman32.dll&nbsp;C:\Windows\System32\dciman32.dll&nbsp;6.1.7600.16385tcactivextestingeditors.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cactivextestingeditors.pls&nbsp;8.50.618.7tcunittesting.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cunittesting.pls&nbsp;8.50.618.7tcwebserviceseditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cwebserviceseditor.pls&nbsp;8.50.618.7tcunittest.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cunittest.pls&nbsp;8.50.618.7tcddtplugin.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cddtplugin.pls&nbsp;8.50.618.7tcactivextesting.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cactivextesting.pls&nbsp;8.50.618.7tcdbgservices.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cdbgservices.pls&nbsp;8.50.618.7tcuserformscore.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cuserformscore.pls&nbsp;8.50.618.7tcDUnit.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cDUnit.pls&nbsp;8.50.618.7tccommonpanels.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	ccommonpanels.pls&nbsp;8.50.618.7tccustomtestwizard.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	ccustomtestwizard.pls&nbsp;8.50.618.7tcnuniteditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cnuniteditor.pls&nbsp;8.50.618.7tcJUnit.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cJUnit.pls&nbsp;8.50.618.7tcdllaccess.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cdllaccess.pls&nbsp;8.50.618.7tcloadtestingeditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cloadtestingeditor.pls&nbsp;8.50.618.7tcOCR.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cOCR.pls&nbsp;8.50.618.7tcuserformseditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cuserformseditor.pls&nbsp;8.50.618.7tcvisualizerpanels.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cvisualizerpanels.pls&nbsp;8.50.618.7tcKDT.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cKDT.pls&nbsp;8.50.618.7tcwebservices.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cwebservices.pls&nbsp;8.50.618.7tcmanualtesteditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cmanualtesteditor.pls&nbsp;8.50.618.7tcunittesteditor.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cunittesteditor.pls&nbsp;8.50.618.7tcopenappcore.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	copenappcore.pls&nbsp;8.50.618.7tcnetworksuite.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	cnetworksuite.pls&nbsp;8.50.618.7tchisutils.pls&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\extensions	chisutils.pls&nbsp;8.50.618.7tcToolWindow.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\Extensions	cToolWindow.dll&nbsp;8.50.618.7msxml3.dll&nbsp;C:\Windows\System32\msxml3.dll&nbsp;8.110.7600.16385ieframe.dll&nbsp;C:\Windows\System32\ieframe.dll&nbsp;8.0.7600.16385mshtml.dll&nbsp;C:\Windows\System32\mshtml.dll&nbsp;8.0.7600.16385msls31.dll&nbsp;C:\Windows\System32\msls31.dll&nbsp;3.10.349.0mlang.dll&nbsp;C:\Windows\System32\mlang.dll&nbsp;6.1.7600.16385msimtf.dll&nbsp;C:\Windows\System32\msimtf.dll&nbsp;6.1.7600.16385aqMarshaller.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\aqMarshaller.dll&nbsp;8.50.618.7wship6.dll&nbsp;C:\Windows\System32\wship6.dll&nbsp;6.1.7600.16385ntmarta.dll&nbsp;C:\Windows\System32
tmarta.dll&nbsp;6.1.7600.16385Wldap32.dll&nbsp;C:\Windows\System32\Wldap32.dll&nbsp;6.1.7600.16385MMDevAPI.dll&nbsp;C:\Windows\System32\MMDevAPI.dll&nbsp;6.1.7600.16385wdmaud.drv&nbsp;C:\Windows\System32\wdmaud.drv&nbsp;6.1.7600.16385ksuser.dll&nbsp;C:\Windows\System32\ksuser.dll&nbsp;6.1.7600.16385avrt.dll&nbsp;C:\Windows\System32\avrt.dll&nbsp;6.1.7600.16385AudioSes.dll&nbsp;C:\Windows\System32\AudioSes.dll&nbsp;6.1.7600.16385scriptsn.dll&nbsp;C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll&nbsp;14.1.0.447jscript.dll&nbsp;C:\Windows\System32\jscript.dll&nbsp;5.8.7600.16385vbscript.dll&nbsp;C:\Windows\System32\vbscript.dll&nbsp;5.8.7600.16385mytilus3.dll&nbsp;C:\Program Files\McAfee\VirusScan Enterprise\mytilus3.dll&nbsp;14.1.0.447mytilus3_worker.dll&nbsp;C:\Program Files\McAfee\VirusScan Enterprise\mytilus3_worker.dll&nbsp;14.1.0.447shfolder.dll&nbsp;C:\Windows\System32\shfolder.dll&nbsp;6.1.7600.16385McShield.DLL&nbsp;C:\Program Files\McAfee\VirusScan Enterprise\Res0900\McShield.DLL&nbsp;14.1.0.447msacm32.drv&nbsp;C:\Windows\System32\msacm32.drv&nbsp;6.1.7600.16385msacm32.dll&nbsp;C:\Windows\System32\msacm32.dll&nbsp;6.1.7600.16385midimap.dll&nbsp;C:\Windows\System32\midimap.dll&nbsp;6.1.7600.16385pdm.dll&nbsp;C:\Program Files\Common Files\Microsoft Shared\VS7Debug\pdm.dll&nbsp;10.0.30319.1msdbg2.dll&nbsp;C:\Program Files\Common Files\Microsoft Shared\VS7Debug\msdbg2.dll&nbsp;9.0.30729.1dxtrans.dll&nbsp;C:\Windows\System32\dxtrans.dll&nbsp;8.0.7600.16385atl.dll&nbsp;C:\Windows\System32\atl.dll&nbsp;3.5.2284.0ddrawex.dll&nbsp;C:\Windows\System32\ddrawex.dll&nbsp;6.1.7600.16385dxtmsft.dll&nbsp;C:\Windows\System32\dxtmsft.dll&nbsp;8.0.7600.16385rasapi32.dll&nbsp;C:\Windows\System32asapi32.dll&nbsp;6.1.7600.16385rasman.dll&nbsp;C:\Windows\System32asman.dll&nbsp;6.1.7600.16385rtutils.dll&nbsp;C:\Windows\System32tutils.dll&nbsp;6.1.7600.16385SensApi.dll&nbsp;C:\Windows\System32\SensApi.dll&nbsp;6.1.7600.16385rasadhlp.dll&nbsp;C:\Windows\System32asadhlp.dll&nbsp;6.1.7600.16385FWPUCLNT.DLL&nbsp;C:\Windows\System32\FWPUCLNT.DLL&nbsp;6.1.7600.16385jsproxy.dll&nbsp;C:\Windows\System32\jsproxy.dll&nbsp;8.0.7600.16385security.dll&nbsp;C:\Windows\System32\security.dll&nbsp;6.1.7600.16385secur32.dll&nbsp;C:\Windows\System32\secur32.dll&nbsp;6.1.7600.16385credssp.dll&nbsp;C:\Windows\System32\credssp.dll&nbsp;6.1.7600.16385msv1_0.dll&nbsp;C:\Windows\System32\msv1_0.dll&nbsp;6.1.7600.16385cryptdll.dll&nbsp;C:\Windows\System32\cryptdll.dll&nbsp;6.1.7600.16385aqVBScriptParser.dll&nbsp;C:\Program Files\Automated QA\TestComplete 8\Bin\aqVBScriptParser.dll&nbsp;8.50.618.7riched32.dll&nbsp;C:\Windows\System32iched32.dll&nbsp;6.1.7600.16385riched20.dll&nbsp;C:\Windows\System32iched20.dll&nbsp;5.31.23.1229dhcpcsvc6.DLL&nbsp;C:\Windows\System32\dhcpcsvc6.DLL&nbsp;6.1.7600.16385dhcpcsvc.dll&nbsp;C:\Windows\System32\dhcpcsvc.dll&nbsp;6.1.7600.16385

dmitry_nikolaev · Answer

Hello Vijay,Please send us the files mentioned in my previous post so we can analyze them. As for the problem with sending crash dumps, please contact your system administrator to handle the issue. Also, the path to the crash dump is provided in the dialog, so you can just send this file via our Support Form.

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