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asimmir's avatar
asimmir
New Contributor
14 years ago

TestComplete hangs with consuming 98/99% of CPU

When adding a property checkpoint in keyword mode during object selection on the page cpu consumption by  TestComplete process reaches almost 100% with NOT RESPONDING status. Have end the process before can resume.



Any one else experienced the same problem ?

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  • AlexanderM's avatar
    AlexanderM
    Staff
    14 years ago

    Hi Asim,





    To help us investigate the problem, please follow the steps below:





    1. Download the Debugging Tools for Windows package and install it.





    2. When TestComplete hangs, open the "Start | Run..." dialog and execute the following command:

    "C:\Program Files\Debugging Tools for Windows\windbg.exe" -pn TestComplete.exe -Q -pd -c ".dump /m C:\Dump1.dmp;q"





    This command will make WinDbg write a memory dump of the TestComplete.exe process to the "C:\Dump1.dmp" dump file. After the dump is written, WinDbg will be closed.





    3. Correct the dump file name in the above command line (for example, change it to Dump2.dmp), wait for 2 minutes, and execute the command again.





    4. Repeat step 3.





    5. Send us all of the generated dump files.