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jazzyekim's avatar
jazzyekim
Occasional Contributor
12 years ago

TestComplete hangs on exit

Hi!



Have anyone seen such problem before? When I working with TC and then try to close it it just hangs and become into NotResponding state. It is not big problem when I running test from TC. since I can just kill the process afterward. But it makes impossilble to run tests on the server, since test can;t be copleted while TestExecute process is still running. Do you have any solution for that? 



TestComplete Version: 9.0.1312.7

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  • aqAnt's avatar
    aqAnt
    SmartBear Alumni (Retired)
    12 years ago

    Hello jazzy,


    Does the problematic situation occur in TestExecute for sure? To help us investigate it, please follow the steps below:



    • run the ReportGenerator.exe utility from the <TestComplete 9>\Bin folder;

    • click Next (this will start TestComplete) and reproduce the situation;

    • when TestComplete hangs, click the Generate memory dump button;

    • wait for about five minutes and click the button again;

    • repeat the previous step one more time, generate a report and send it via our Contact Support form.