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jazzyekim's avatar
jazzyekim
Occasional Contributor
12 years ago

TestComplete hangs on exit

Hi! Have anyone seen such problem before? When I working with TC and then try to close it it just hangs and become into NotResponding state. It is not big problem when I running test from TC. s...
aqAnt's avatar
aqAnt
SmartBear Alumni (Retired)
12 years ago

Hello jazzy,


Does the problematic situation occur in TestExecute for sure? To help us investigate it, please follow the steps below:



  • run the ReportGenerator.exe utility from the <TestComplete 9>\Bin folder;

  • click Next (this will start TestComplete) and reproduce the situation;

  • when TestComplete hangs, click the Generate memory dump button;

  • wait for about five minutes and click the button again;

  • repeat the previous step one more time, generate a report and send it via our Contact Support form.