Forum Discussion

m_essaid's avatar
m_essaid
Valued Contributor
10 years ago

TestComplete freezing while using it (building a scenario...)

Hi,

 

I just upgraded to 11.20 version of TC and TE.

 

Since de 11.10 version I have very long stops while TC is not responding to windows anymore.

Especially in TestedApps, or going into Scripts, Events or utsing autocompletion.

 

I have enough RAM I think and the local network, on with there is the project suite, is ok.

 

Any help would be much appreciated :)

 

Mehdi

  • TanyaYatskovska's avatar
    TanyaYatskovska
    Icon for Alumni rankAlumni
    10 years ago

    Hi m_essaid,

     

    I suppose you've updated TestComplete/TestExecute rather than reinstalling/installing the product, right?

    I would suggest that you remove the current TestComplete version from your computer, clear the installation folder (as a rule, it’s Program Files\SmartBear\TestComplete) and install v. 11.20 anew.

     

    Does this help?

    • m_essaid's avatar
      m_essaid
      Valued Contributor
      10 years ago

      hi Tanya,

       

      ouch... I really don't have the time to desinstall/reinstall everything... 

      what about the licence key ?

       

      ty,

      • TanyaYatskovska's avatar
        TanyaYatskovska
        Icon for Alumni rankAlumni
        10 years ago

        Don’t deactivate the license when uninstalling (you’ll be asked). In this case, TestComplete will catch the current license on start.