This is MY personal opinion, not the opinion of Smart Bear and is not intended as a criticism of Smart Bear. Over the years, I have been exposed to several test automation tools. In most, if not all, cases, they promise record and playback of tests. This is so completely nonfunctional as to be a myth, in my opinion. One reason is what you see. The object that you are clicking on is not immediately recognized by Test Complete. Therefore coordinates on the closest known object are clicked. But computers vary, resolutions vary. How applications handle window and screen element positions vary.
In my opinion, test automation is a software development venture as much as the development of the software that is being tested. Education of the chosen tool is necessary. (I love Test Complete, by the way. It is not perfect, and I have not used any other tools in a few years. But for me, this works great.) Design the tests, reusable components to save time, how you want to examine output....
In my opinion, one should not buy the promise of open the box, record and playback tests. If one is to do test automation, one ought to spend the time and money to formulate a strategy and plan. YMMV.
