TestComplete does not run script after browser launch even though Playback is still going on

Question

I've been having this weird issue with TestComplete where after launching the browser, it just stops doing anything while the Playback is still technically occurring (Pause/Stop buttons appear in the top-right corner of the screen while it says 'Playback' below).

This problem does not occur all the time, but occurs frequently enough to where it can become an issue when running my scripts via jobs. Clicking the Pause button does nothing (Test is not paused - Status still says 'Playback'), while clicking the Stop button changes the Status to 'Stopping', but it doesn't actually stop the test; It just stays in the same state as it was when it was in 'Playback' status. In order to get out of this state, I have to force close TestComplete and then re-start, which typically results in playback to actually work next time I run my same script without any modifications made.

Would anyone have any idea what's going on? I'm not doing anything fancy with my script - Just launching the browser with my desired URL, and then attempting to log in. It just decides to "freeze" after the browser launches. I wish I had logs to provide, but with the issue I'm facing I can't even see why it's doing what it's doing. Below are examples of my code lines (Not doing anything special as you can probably see - I do want to note that this happens with any browser I decide to use, not just Edge):

br = Browsers.Item(btEdge);

br.RunOptions = '<insert URL here>';

br.Run();

/* Below would be code of running my application. Application would freeze after the URL is launched. */

Any help would be appreciated. Thanks in advance.

rraghvani · Answer

What RunOptions have you provided?
What version of TC are you using?
Assuming there's no other Chrome browsers running, this should work without issues,
function Test()
{
    Browsers.Item(btChrome).Run("https://www.w3schools.com/howto/tryit.asp?filename=tryhow_html_file_upload_button");
    var browser = Sys.Browser("chrome");
    var page = browser.Page("*");
    
    var button = page.FindElement("#iframeResult").FindElement("#myFile");
    Sys.HighlightObject(button);
    
    var submit = page.FindElement("#iframeResult").FindElement("//input[@type='submit']");    
    Sys.HighlightObject(submit);

Sys.Browser("chrome").Close();
}
It launches the website, and highlights the buttons, then closes the Chrome browser.

amr013 · Answer

Hi rraghvaniIn my RunOptions line, I only provided the URL of the website I want to access.&nbsp;Regarding my TestComplete version, I'm currently on 15.61.48.7.

rraghvani · Answer

I've edited my response. Have a look at the code example I've attached.

amr013 · Answer

rraghvaniThanks for the response. I modified my script to highlight buttons as you did with yours and out of my 5 attempts, the first four attempts highlighted the buttons of my desired objects successfully while the last attempt didn't do anything (Did what I outlined in my initial post).In your modified response, you mentioned it should work without issues as long as there weren't any other Chrome instances running. I decided to check my Task Manager and with my problem run, I have one main instance of ChromeI also checked TestComplete and there are a couple of Chrome Host instances showing as well.

rraghvani · Answer

That's normal of Chrome.
Are you performing your tests against a 32-bit machine? I ask, because your Chrome is showing 32-bit.
Ensure you have the latest SmartBear Test Extension, I think it should be v15.0.4

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TestComplete does not run script after browser launch even though Playback is still going on

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