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ilango's avatar
ilango
Occasional Contributor
10 years ago

TestComplete Crash during the script execution

We noticed the following issues:

1. Test complete crashes the test execution and system got hanged during the script execution.

2. sometimes experiencing ‘Not Enough Storage’ issue

 

We deleted Visualizer folder even though its not working as expected.

 

Please share the correct solution to resolve the above issue

 

Thanks,

ilango. M 

3 Replies

  • Hi,

     

    1. When TestComplete crashes, the dumper window in shown. You can click the "Send" button in this dialog. We will receive the dump file and analyze why the crash could happen. 

    2. Usually, such a message is shown, when there is no enough memory at the moment. Please keep in mind that the recommended size of RAM is 6 GB (see System Requirements).

    • ilango's avatar
      ilango
      Occasional Contributor

      Hi Thanks for your response.

       

      We already reported the same through the steps what you have mentioned. Not getting exact solution for this issue.

      System RAM Size: 8 GB.

      • Marsha_R's avatar
        Marsha_R
        Icon for Champion Level 3 rankChampion Level 3

        You've reported it to support already.  That's the best way to get an answer.  Push back to them directly if you are not getting a response.