Forum Discussion

ilango's avatar
ilango
Occasional Contributor
10 years ago

TestComplete Crash during the script execution

We noticed the following issues: 1. Test complete crashes the test execution and system got hanged during the script execution. 2. sometimes experiencing ‘Not Enough Storage’ issue   We deleted V...
YuriPeshekhonov's avatar
YuriPeshekhonov
Icon for Alumni rankAlumni
10 years ago

Hi,

 

1. When TestComplete crashes, the dumper window in shown. You can click the "Send" button in this dialog. We will receive the dump file and analyze why the crash could happen. 

2. Usually, such a message is shown, when there is no enough memory at the moment. Please keep in mind that the recommended size of RAM is 6 GB (see System Requirements).

  • ilango's avatar
    ilango
    Occasional Contributor
    10 years ago

    Hi Thanks for your response.

     

    We already reported the same through the steps what you have mentioned. Not getting exact solution for this issue.

    System RAM Size: 8 GB.

    • Marsha_R's avatar
      Marsha_R
      Icon for Champion Level 3 rankChampion Level 3
      10 years ago

      You've reported it to support already.  That's the best way to get an answer.  Push back to them directly if you are not getting a response.