Hi,
I contacted support regarding this. They informed there was a similar issue and it was fixed in TestComplete 14.0
Thanks for your help.
Hi,
siv_arunprakash wrote:
When I inspected the Name mapping element in object browser in the Identification property I can see that VisibleOnScreen property is False. But actually the element is visible on the screen.
Can you provide a screenshot that illustrates your former statement and provide more details as for how you've figured ot the latter?
You did not provide your test code, thus I am guessing that you are using NameMapping (or, better, Aliases).
If my guess is correct, I would recommend to figure out if the problem is with the mapped onscreen object or with object itself (or TestComplete).
Try the following:
-- Start your tested application and navigate to the screen with the problematic onscreen object;
-- Try to locate the onscreen object using Object Spy;
-- If Object Spy is able to identify the object, command Object Spy to locate the selected onscreen object in the Object Browser via the Highlight in Object Tree context menu command;
-- Check in the Object Browser if the located onscreen object has any child or sibling object that can overlap it;
-- Execute the Highlight on Screen context menu command from the Object Browser to double-check that the selected object can be located in the application and highlighted;
-- With the required object selected in the Object Browser, call the Show Object in Name Mapping Editor context menu command and check that the correct element is activated in the NameMapping editor;
-- Verify that the mapping properties of the activated element match those of the object from the Object Browser;
-- Select the element in the Aliases tree and call the Find Mapped Object context menu command. Check that the correct element is selected in the NameMapping editor.
If all checks from above pass, copy full object's name from either Object Browser or Object Spy (i.e. Mobile.Device().<Application>.<Activity>.<control>), paste it to the new empty function and try to execute some action (.Keys(), .Click(), etc.) over this object.
Do the same but using aliased object name and compare the result.
If both attempts fail with the same error, I would recommend to contact Support via the https://support.smartbear.com/message/?prod=TestComplete form.
Hi Alex,
Thank you for your reply. I will try the following and if the issue is still not resolved , I will post the screenshot or video how I am capturing object and trying to perform action.
Hi AlexKaras ,
I tried your solution step by step, but no luck. I have attached the screenshot of the issue.
I am trying to click on the login button which is visible on the screen.
Element is identified by object spy, and it is also found in Object browser. It does not have any child elements. I am trying to click that element using keyword test item by alias mapped name and also tried with Full Name property (i,e . Mobile.Device()... ) with javascript, I get an error message action cannot be executed and control is not visible. Even I tried to click on the parent element as well but still same error.
I tried to highlight on the screen in object browser, but it cannot highlight this object on screen because I see the property visibleOnScreen is False. I dont know why this is false as I could see that on Screen. I assume the problem is due to that VisibleOnScreen property. If I try to manually change that property also it fails in rerun.
Please help if you have any suggestions. Thank You !
Hello,
I am still not able to fix this issue, I tried all the methods I knew. Is there anyone faced this kind of issue. Please share your suggestion will be helpful.
Thank you !
Try contacting Support directly at this link:
