Testcomplete 9: Extremely slow test execution

Hi Everyone!





Here is a status update for this performance thread.

Right now, there are several performance-related things that are resolved, so if you have the performance issue, make sure to apply the updates below.





Here are the details:





1. Build 9.0.1312 resolves one aspect of the performance problem.





In this build, we have fixed certain problems that were indirectly affecting the performance.

This build does not show up when you Check for Updates from TestComplete.

To install this build, just download TestComplete 9.0 from your customer account (or download the trial package) one more time, uninstall the current version, and install the new package.









2. TCP 6000 port conflict was causing TestCompleteService9 to consume extra CPU time. Patch is available.





Some of our clients have some software running in their networks, which is sending a lot of network packets at ports 6000 and 6001.

These ports are used by our TestCompleteService9 service for communication. When the service receives the packets, it consumes a very high volume of CPU time to process them. This slows things down, and may also look like a performance problem with TestComplete 9.0.





We have a patch for this problem, it resolves the conflict. Feel free to request this patch from the Support Team.









3. Working with Galvin  T to investigate one more scenario.





Galvin is having a problem outside of the two known scenarios, so we are working together to investigate this, and come up with a solution.

I will post an update here once we get some positive results.









If someone else would like to help us fix the problem sooner by providing their application and the tests to run, we will be extremely glad to collaborate - just contact us, and refer to this thread. We will figure out the best way to collaborate on this.









Thanks everybody for keeping this thread alive, and updated with more data and the status of the problem on your side - we are working hard to sort things out!