Forum Discussion

rpfaucher1's avatar
rpfaucher1
Contributor
4 years ago

TestComplete 14.73 update, not downloading?

Howdy, is anyone else having an issue trying to update to TC 14.73?   When I try to use the check updates feature from TestComplete, shows I can update to 14.73, so I click download and install.......
  • rpfaucher1's avatar
    rpfaucher1
    4 years ago

    Thank you for the update, appreciate it.

V_1's avatar
V_1
Occasional Contributor
4 years ago

Hi there

 

I had this same problem and support told me they'd not seen this before. They just advised to download manually which much like yourself I did and that worked fine...of course I then had to patch firefox 🙂

  • rpfaucher1's avatar
    rpfaucher1
    Contributor
    4 years ago

    Interesting, as I'll probably log a support call on this, as we are seeing it on a number of machines.

     

       Thanks.

     

                                         

    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)
      4 years ago

      Hi! There's a confirmed connection issue, the Team is working to fix it.

      For now, the workaround is downloading it from my.smartbear.com and installing manually.

       

      • rpfaucher1's avatar
        rpfaucher1
        Contributor
        4 years ago

        Thank you for the update, appreciate it.