TestComplete 14.10.1042.7 and Windows 10 performance

Hello,

The performance of certain operations is "extremely" slow when using TestComplete or if TestComplete is opened.  Example:

1. Open TC

2. Open tested application

3. Perform an operation via TestComplete (example: clicking an item in a menu)

4. Result: takes 60 seconds for operation to complete

5. Perform same operation manually

6. Results: takes 35 seconds

5. Close TC

6. Perform same operation

7. Results: takes 10 seconds

 

How can this performance issue be resolved?

This didn't occur on my Windows 7 laptop- only started happening on Windows 10 laptop.

I've unchecked the Windows Store Applications option.

I've checked all the Desktop install extensions.

 

Thanks in advanced!!!

Kim