TestComplete – “Token Expired” Error Occurring Repeatedly

Hi everyone,

I have been facing a “Token Expired” issue in TestComplete for the past two days. Every time I try to use TestComplete, I receive the token expired error.

I faced the same issue previously, and the TestComplete Community/Support team suggested removing the cache files and uninstalling and reinstalling TestComplete. I followed those steps, and the issue was resolved at that time.

However, the same problem has started occurring again, and I am repeatedly receiving the “Token Expired” error even after trying the previous solution.

Could someone please help me understand why this issue keeps occurring and suggest a permanent solution?

Details:

Product: TestComplete

Issue: Token Expired

Duration: Past 2 days

Previous solution tried: Removed cache files and uninstalled/reinstalled TestComplete

Current status: Issue is occurring repeatedly

I would really appreciate any guidance or troubleshooting steps to resolve this issue permanently.

Thank you in advance for your help.