Forum Discussion

steventwerd's avatar
steventwerd
Occasional Contributor
4 years ago

Test runner exit code: -10 (Unable to create a user session)

Hi, I am getting an error in Jenkins when trying to run/build a TestComplete project. See the full build logs including the error that appears below: Started by user admin Running as SYSTEM Buildin...
  • vinniew's avatar
    vinniew
    4 years ago

    From the build config youll need to conifigure a user. 

     

    Add a user that will be used for the interactive session. (Credentials) 


    Whether thats a test user or your own AD user as long as its valid and has relevant permissions you should be good. 

     

    Try that and let me know how it works

     

    KR 

     

    Vinnie

  • glenn_w's avatar
    glenn_w
    4 years ago

    Ok, just reporting that I did manage to get it working.  The issue was actually a corrupted x64 installation.  Couldn't do a clean uninstall either, so had to do it manually and copy over a clean install from another server, e.g. files, folders, registry settings, etc.  But it works now.

vinniew's avatar
vinniew
Staff
4 years ago

Hi steventwerd 

 

Hope you are well. 

 

Its hard to say as it could be a number of areas in your build. 

 

The starting point would be the TC item. 


Have you used the correct project file directory including the ".pjs" part? 

 

From there is the project correctly specified or are you executing the entire suite? 

 

In the TestComplete Build what is configured in the in the "Advanced" section? 

 

Do you have the interactive session configured . 


Is the user you have used configured correctly?

 

Is there an active session configured? 

 

Let me know and I can try to help further 🙂 

 

KR 

 

Vinnie

  • steventwerd's avatar
    steventwerd
    Occasional Contributor
    4 years ago

    Hi Vinnie,

    When I run the command: TestComplete.exe "C:\Jenkins\TestCompleteExampleTest\TestCompleteExampleTest.pjs" /run

    in the command line the tests run and for the project suit file path I used the same path so I'm sure the directory is correct.

    I am executing the entire suit.

    In the advanced section I have:

    Test Runner: TestComplete

    Version: Latest

    Action on warnings: none

    Actions on Error: Mark as FAILED

    Use test timeout: Unchecked

    Run interactive user session (TestComplete/TestExecute 10.6 or later is required): Checked

    Credentials: None

    Use Active session: Checked

    Session screen resolution: 1280x1024

    Generate MHT log file: Unchecked

    Generate JUnit-style report: Checked

    The user I have used I can't say if I have done it correctly but I thought I had. ~I followed the steps in the documentation:

    1. On your Jenkins node, set the System properties > Remote > Remote Desktop option to:

      • In Windows 10 and Windows 8 – Allow remote connections to this computer.

      • In Windows 7 – Allow connections from computers running any version of Remote Desktop (less secure).

    2. Add a user account under which you will run tests on the node to the Remote Desktop Users group.

    3. Make sure that the user account has a non-empty password.

    For the user account I used the MyPCName\Steven, not sure what the last point about non-empty password meant though.

     

    Hope this helps.

    • vinniew's avatar
      vinniew
      Staff
      4 years ago

      From the build config youll need to conifigure a user. 

       

      Add a user that will be used for the interactive session. (Credentials) 


      Whether thats a test user or your own AD user as long as its valid and has relevant permissions you should be good. 

       

      Try that and let me know how it works

       

      KR 

       

      Vinnie

      • steventwerd's avatar
        steventwerd
        Occasional Contributor
        4 years ago

        Thank you Vinnie,

        That did work, I'll admit I am/was a bit confused as to what credentials it was talking about so if anyone who has the same issue as me reads this, the credentials I used where the username and password to log into my windows desktop.

        Thanks again Vinnie. Finally got Jenkins all set up and running recorded TestComplete tests periodically. 🙂