Forum Discussion

bdrummond's avatar
bdrummond
Contributor
8 years ago

TC thinks of popup menu on a text box.

Not long after I sorted an Object.Saves() method issue, I came across a strange issue where when a test is running in anything near my "titleTextBox" object TC comeback with an error of "Cannot obtai...
  • bdrummond's avatar
    bdrummond
    8 years ago

    Just had a GoToMeeting with TestComplete support staff - it seems that this is something to do with the App i was testing.

     

    Although - As i understand it, they will look at this and escalate it to their developer and will get back to me as soon as it's been looked at.

     

    In the meanwhile, a workaround is to create error handler built into the project.

     

    function GeneralEvents_OnLogError(Sender, LogParams)
{
  //if TC throw the usual "Cannot obtain the popup menu on the title text box object
  if (LogParams.MessageText == "Cannot obtain the popup menu.")
  {
    //ignore the error and dont log it in Test Log.
    LogParams.Locked = true;
  }
}

    Will be using this for a while, i think, as the error is not a show stopper.

     

    BD

Marsha_R's avatar
Marsha_R
Moderator
8 years ago

Did you report your results to Support?  That would be the first thing to do.

  • bdrummond's avatar
    bdrummond
    Contributor
    8 years ago

    hey Marsha_R

     

    yes i have done so indeed on friday afternoon - just had a reply aerlier today.

     

    looks like there is something going on with Test Complete as there is no PopupMenu property selected on a particular Object i am working with - yet TC still trying to invoke the Popoup Menu.

     

    They have offer to have a meeting to see whats is going on.

     

    i will update the situation in this article once i have got an answer.

     

    thanks 

     

    B

    • bdrummond's avatar
      bdrummond
      Contributor
      8 years ago

      Just had a GoToMeeting with TestComplete support staff - it seems that this is something to do with the App i was testing.

       

      Although - As i understand it, they will look at this and escalate it to their developer and will get back to me as soon as it's been looked at.

       

      In the meanwhile, a workaround is to create error handler built into the project.

       

      function GeneralEvents_OnLogError(Sender, LogParams)
{
  //if TC throw the usual "Cannot obtain the popup menu on the title text box object
  if (LogParams.MessageText == "Cannot obtain the popup menu.")
  {
    //ignore the error and dont log it in Test Log.
    LogParams.Locked = true;
  }
}

      Will be using this for a while, i think, as the error is not a show stopper.

       

      BD

      • bdrummond's avatar
        bdrummond
        Contributor
        8 years ago

        Thanks to the superb Support from SmartBear - they have identified the issue on my original post and will implement the fix in a future release (not ver.12.42). A news has been handed to me that...

         

        "...The developers have finished their investigation and found the cause of the problem. The fix will be included in one of the future releases (not TestComplete 12.42 as it'll be released soon, within a week or so). The developers will also create a patch for you to fix this issue, just let us know what TestComplete version it should apply to, TestComplete 12.40 or maybe do you plan to upgrade to TestComplete 12.41?..."

         

        BD