Forum Discussion

andres_stiller's avatar
andres_stiller
Occasional Contributor
13 years ago

TC 9.30: Error when starting the Sentinel License Manager

Hi

During restarting of my computer after the installation of TC 9.30 I always get an error:

Error when starting the Sentinel License Manger service with parameters 1221 0 0. This is an internal error. For assistance, contact your administrator or the software manufacturer. ErrorCode: 48 5 721 0. TC won't start.

Do I have to install the new license manager too?

Back to TC 9.20 it works fine.

Thanks



   Andy

1 Reply

  • joseph_michaud's avatar
    joseph_michaud
    Icon for Staff rankStaff
    13 years ago
    Andy,



    With TestComplete 9.30 we are now using a newer version (6.56) of the Sentinel License Manager package instead of the older version (5.90).  Although we've tested lots of different machine and OS combinations, everybody's machine is a little different.



    Please open a support case and we can take a look at it.



    Joe