Forum Discussion

edkallen's avatar
edkallen
Occasional Contributor
8 years ago

Shift+F3 not working in TestExecute

I just upgraded a couple of machines to TestExecute 12.30 and now neither of them responds to Shift+F3 to start running scripts. Is there something that needs to get reset to get this to function? I'...
tristaanogre's avatar
tristaanogre
Esteemed Contributor

Verify that you actually have a project suite open in TestExecute when you use the Shift-F3.  The keystroke won't do anything if TestExecute doesn't have a project suite loaded.

edkallen's avatar
edkallen
Occasional Contributor
8 years ago

Thanks for the tip, but the project suite definitely is loaded. Using the menu works, but just not the shortcut keys.

 

Ed

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    8 years ago

    The other possibility is that some other application that is currently running on that environment is "taking over" that keystroke.  Seems odd that it would happen on upgrade, but something worth investigating.

    • edkallen's avatar
      edkallen
      Occasional Contributor
      8 years ago

      These are bare-bones systems with not a whole lot installed. I've tried the following today with no luck.

      1. TestComplete 12.20 was also installed - updated that to 12.30. TestComplete does respond to Shift+F3.

      2. The TestComplete 6 service was also running. Disabled that (don't need it anymore anyway).

      3. Tried Shift+F2 to stop the script. TestComplete is fine, TestExecute not.

       

      The only other thing installed (other than the application under test) is StarTeam 2009 (yeah, I know), but no part of that is running during script execution.

       

      Thanks,

      Ed

      • HKosova's avatar
        HKosova
        SmartBear Alumni (Retired)
        8 years ago

        Hi Ed,

         

        Please open a support ticket with your operating system information so that the devs can investigate.