ryoung
13 years agoNew Contributor
Setting ResolvedBy and Date Resolved
I posted this earlier but didn't get any responses yet.
I am new to my company and am trying to fix some
problems in our Software Planner. I have years of experience with Jira
but am new to Software Planner. I can see when a defect is closed that
the ClosedBy and Date Closed are being automatically set which is great.
But at the same time the ResolvedBy and Date Resolved fields are also getting
set. The problem is that these should be set earlier in the workflow when
the developer selects the Resolved status. It is not clear to me how
to have these fields automatically set when the issue is resolved. Thanks
in advance for your help!
Russ
I am new to my company and am trying to fix some
problems in our Software Planner. I have years of experience with Jira
but am new to Software Planner. I can see when a defect is closed that
the ClosedBy and Date Closed are being automatically set which is great.
But at the same time the ResolvedBy and Date Resolved fields are also getting
set. The problem is that these should be set earlier in the workflow when
the developer selects the Resolved status. It is not clear to me how
to have these fields automatically set when the issue is resolved. Thanks
in advance for your help!
Russ