Forum Discussion

sonia1's avatar
Occasional Contributor
2 years ago

Recover a smartbear user account


I'm trying to integrate TestComplete into jenkins 

When inserting the license ID I try to access my smartBear account, but it is not linked to the licenses we have, I get a message like "You have no licenses assigned and no licenses to manage."
How do I link Floating or Fixed licenses to a smartbear user account?

Knowing that the people who ordered the licenses have left the company, and it's they who receive an email to activate their accounts at the time of the purchase of the licenses
thank you in advance