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Marsha_R
Champion Level 3
5 years agoWhat version of TestComplete are you using?
Can TestComplete Identify the pop up? If you were to add an individual on screen action, does that allow you to click "ok" or "cancel" on the pop up.
TestComplete might consider the pop up an unexpected window so see how your settings look: https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/playback.html
What version of TestComplete are you using?