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Recording is not functional in chrome
Does anyone have a checklist of reasons recording would just stop working when recording a test in chrome? I am aware of the extension, and it is installed into the browser. I made no configuration c...
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npaisley
Staff
StaffHey there,
In regards to the update you mentioned, was this for TestComplete 15?
If so, this is installed along side of TestComplete 14, not on top of it, essentially as a separate app. If indeed the update was for TestComplete 15, let's start troubleshooting by launching TestComplete 15 from the newly created desktop shortcut or through the Start Menu, verifying that TestComplete 15 launches and letting us know if recording in Chrome is working.
In addition, may you provide the support case number that you created? I'll be happy to have this case investigated for you.
Case #00493400
Yes I could not update to 15 yet as my test execute will not run properly since its on 14... so I was not ready for 15 due to that. I then decided to go back and run the 14 app and yes I started having this issue.
- npaisley
Thank you for the update and case #, I can see they are working on an updated response now for you to further investigate this matter.
The good news here is that TestExecute 15 can use the existing TE14 license, so an update should be straight forward for you. This should at least allow you to move forward with the upgrade to TestComplete 15 to get back to testing as soon as possible.