Forum Discussion
Stevan
11 days agoContributor
Can you lead me to where I can open.
rraghvani
Champion Level 3
10 days agoVia "Open a Case"
- BD_Geoactive10 days agoContributor
due to IT restriction in our company SmartAssist is a no go (its blocked) and support just told me there's no other mean to do so...We are a full test complete (paying)customer.
- rraghvani10 days ago
Champion Level 3
This is a seperate topic - however, either disconnect from VPN, or request your IT to allow SmartAssist.
- Hassan_Ballan10 days ago
Champion Level 3
You could try to initiate a support call using TestComplete help menu
https://support.smartbear.com/testcomplete/docs/general-info/getting-support.html#ContactSupportTeam
- joseph_michaud10 days ago
Staff
Talk to your Sales/Account rep about what to do in this case.
https://support.smartbear.com/smartassist-troubleshooting#smartassistblocked