Forum Discussion

soccerjo's avatar
soccerjo
Occasional Contributor
8 years ago

TestComplete 11.31 and Chrome 58

I've been using TestComplete 11.31.2420.7 with Chrome, and during the day today my Chrome seems to have updated to 58.0.3029.96 (Official Build) (64-bit). I believe the version I had previously (that...
HKosova's avatar
HKosova
SmartBear Alumni (Retired)

Hi soccerjo,

 

TestComplete 11.31 officially supports Chrome 49, both 32-bit and 64-bit. We don't test older versions of TestComplete with newer browser versions though.

 

If you experience the issue again, here are some things to try:

  • Make sure browser zoom is 100%.
  • Set system DPI to 100%.
  • Run the following commands as admin in the 64-bit command prompt (Start > type "cmd" > right-click > Run as administrator):
    %windir%\System32\regsvr32.exe %windir%\System32\oleacc.dll
%windir%\SysWOW64\regsvr32.exe %windir%\SysWOW64\oleacc.dll

 

If this does not resolve the issue, the next step would be to try the latest version of TestComplete.

soccerjo's avatar
soccerjo
Occasional Contributor
7 years ago

Thanks for these tips, Helen. I did verify the zoom was at 100%. Could you explain what your third suggestion does?

  • HKosova's avatar
    HKosova
    SmartBear Alumni (Retired)
    7 years ago

    Those commands re-register the oleacc.dll library in the registry. This is a system library that provides the Microsoft Active Accessibility (MSAA) runtime. TestComplete uses it internally to interact with some apps. Normally this library should be registered by default in Windows, but sometimes the registration can get messed up, e.g. by registry cleaners. Those commands restore oleacc.dll registration if it's missing.