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Ryu's avatar
Ryu
Contributor
6 years ago
Solved

Python in TestComplete - having trouble importing psutil

I am trying to import the psutil library for use in my tests with the following:   import sys sys.path.insert(0, "C:\\Python\\Python36-32\\Lib\\site-packages\\psutil\\psutil-5.4.5-cp35-cp35m-win32...
  • Ryu's avatar
    Ryu
    6 years ago

    So, in case anyone was wondering, I had one our devs in my office helping me figure it out and we found that I just wasn't pointing to the correct folder.  It is working now.  Took the two of us 5 hours to figure that out, after much trial and error.

tristaanogre's avatar
tristaanogre
Esteemed Contributor
6 years ago

What bit-wise version of TestComplete are you running (check Help | About)?  Based upon the path that you're using, you're trying to import and use a 32-bit library.  If you're using the 64-bit TestComplete installation, this could be the cause of your problem.

 

The 64-bit version and 32-bit version of TestComplete are installed simultaneously on a machine.  

 

64-bit -> C:\Program Files (x86)\SmartBear\TestComplete 12\x64\bin\TestComplete.exe

 

32-bit -> C:\Program Files (x86)\SmartBear\TestComplete 12\bin\TestComplete.exe

  • Ryu's avatar
    Ryu
    Contributor
    6 years ago

    Hi, tristaanogre,

     

     

    I have tried both bit-wise versions of TestComplete and get the same error in both.

    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      6 years ago

      Is it possible that psutil has dependencies that are not imported into TestComplete?  Quick google query shows it to be a free-ware/open source utility so there may be dependencies that are not compatible or work with TestComplete.

      • tristaanogre's avatar
        tristaanogre
        Esteemed Contributor
        6 years ago

        Also, note that the documentation indicates that the better way of doing it is to copy the package to the TestComplete library folder.  See https://support.smartbear.com/testcomplete/docs/scripting/specifics/python.html#importing-packages  but I quote:

        "To import custom Python packages, put them in the <TestComplete>\Bin\Extensions\Python\Python36\Lib folder and use the import command. If it is impossible, change the sys_path variable explicitly and then import the module."

         

        Give this a try.  If you need to change the sys_path, then it should be the path, not the whl file.