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lowens's avatar
lowens
New Contributor
7 years ago

"Provider cannot be found. It may not be properly installed"

Hello   i installled Test Complete 12.5 on my workstationtoday, and converted a project from 11.3.  in the new version of test complete the project gets the error "Provider cannot be found. It may n...
  • tristaanogre's avatar
    7 years ago

    Starting with 12.40, TestComplete installs a 64-bit version and a 32-bit version of itself on the machine, defaulting all short-cuts to the 64-bit version.  I'm guessing that the driver for your Access Database is a 32-bit driver.  You may need to update the driver to include the 64-bit version on your worksation.

     

    Additionally, you could change your TestComplete shortcut/execution to use the installed 32-bit driver.  Go to C:\Program Files (x86)\SmartBear\TestComplete 12\Bin and run the copy found there.