Forum Discussion

etelpmoc's avatar
New Contributor
2 years ago

Problem with the webdialogs example.

Hello everyone


I downloaded the official example for the dialog test and ran the test.


However, in the official example, an error occurred as shown in the screenshot below.

The dialog was not recognized in Chrome and Edge.

What should I do to solve this problem?



please help




6 Replies

  • rraghvani's avatar
    Champion Level 3

    TC can not recognise the latest browser alert message, yet. It's a known issue.

  • Kitt's avatar
    Regular Contributor

    Do you have the TestComplete extension installed on both browsers? [reference]


    Technically you are on an unsupported version of Chrome (v108) - TestComplete currently supports up to v103; although you should still be able run tests on the latest browser versions. It could be a matter of that object reference being outdated - you can open the [Object Spy] tool and see how TestComplete is finding that object. 

    • imushchenko's avatar

      I cannot downgrade Chrome.

      I found that Google does not provide official downloads of past Chrome versions.

      When this known issue will be fixed?

      I'm really blocked by this known issue and cannot release Hotfix for my customers.

      How to install old version of Chrome and keep it?

      Please, advise.

    • etelpmoc's avatar
      New Contributor

      Thank you for your help


      Of course, the extension is already installed.

      Normally, Testcomplete has no problem recognizing the object, but it does not recognize it in the presence of a dialog.


      When there is a dialog, the chrome node in the object browser does not expand and is stuck.

      By the way, if there is no dialog, the object browser is fine.

      iexplore doesn't have this problem.


      TestComplete : x64

      Chrome : 108.0.5359.99 (Official Build) (64-bit)

      Edge : 108.0.1462.42 (Official build) (64-bit)

      SmartBear Test Extension : 14.0.0



  • etelpmoc's avatar
    New Contributor

    I'd like to check for known issues.

    Is there a page where I can check the details of known issues?
    For example, processing status, expected end date, etc.


    Thanks for your help.