Forum Discussion

abishekhari007's avatar
abishekhari007
Contributor
2 years ago

Object spy issue for a desktop application

There is an issue in object spy, The object which I want to find is in the bottom end of the application, But TestComplete is identifying somewhere else when using object spy, Attached screenshot for...
Desktop Testing
Name Mapping
Object Recognition
Tested Applications
mikef's avatar
mikef
Staff
2 years ago

Hi abishekhari007 

 

I would check the scaling settings for the application under test and TestComplete are set to "Application". You can find this by right-clicking on each app launcher icon, click on Compatibility tab then "High DPI Settings". Make sure the High DPI scaling is set to Application.

 

If this still does not work, I suggest sending a support ticket which, if an issue is found, can be escalated to the dev team to investigate.

https://support.smartbear.com/testcomplete/message/

 

Thanks

  • abishekhari007's avatar
    abishekhari007
    Contributor
    2 years ago

    Hi Mike, Thanks for the response,

    This was the first thing I checked when I encountered the issue, and all the DPI settings seems to be as expected "Application".