Object recoginition completely failing
Hi all,
It's been a while since I've used TestComplete and our maintenance subscription has lapsed. I have an urgent need to fire it up and rerun some tests I wrote a while back but for some reason the software is refusing to see Firefox as a browser. It'll find and interact with Chrome but will open Firefox but then says Sys.Browser cannot be found.
I have completely reinstalled TestComplete 14 and let it update the Firefox and Chrome modules but to no avail. What I did notice is that if I attempt to map a new object using the point and click approach, it only selects/highlights the entire window in red. Nothing inside it. I tried this on both Firefox and Chrome.
I then thought it might be due to me accessing this installiation over RDP. So I've installed it locally and have exactly the same issue, it will not select any objects on screen at all.
Am I missing something really obvious?
Many Thanks!
Which version of TestComplete 14 are you using? Depending upon the version and the versions of Firefox and Chrome, you may need to patch it.
For Chrome, you can check here for the appropriate patch.
https://support.smartbear.com/downloads/testcomplete/chrome-patches/For Firefox, check here.
https://support.smartbear.com/downloads/testcomplete/firefox-patches/
Note that for Firefox, patches are ONLY available for TestComplete 14.40 so if you're running an earlier version of TestComplete, you will need to contact SmartBear support directly.