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peejay1977's avatar
peejay1977
Occasional Contributor
5 years ago
Solved

Object recoginition completely failing

Hi all,   It's been a while since I've used TestComplete and our maintenance subscription has lapsed. I have an urgent need to fire it up and rerun some tests I wrote a while back but for some reas...
Name Mapping
  • peejay1977's avatar
    peejay1977
    Occasional Contributor
    5 years ago

    Version 77 but I tried downgrading to 76 and same issue.

     

    Only thing I didn't have was the Environment Variable which I hadn't needed in the past but this has made no difference unfortunately. If I try to highlight any object I just get the Window and none of the inner objects get highlighted.

     

    I've not even got to the point of running the tests yet. I can get TestComplete to open Firefox but it doesn't navigate to the URL specified. If I change that line to alter btFirefox to btChrome it opens Chrome and navigates to the URL. But I cannot pick an object using the Name Mapping Add Object picker in any browser.

     

    If I simply have a test that tells an instance of firefox to open, then on the next line asks it to navigate, it opens Firefox but then the navigation fails and I get this.

     

    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      5 years ago

      Which version of TestComplete 14 are you using?  Depending upon the version and the versions of Firefox and Chrome, you may need to patch it.

       

      For Chrome, you can check here for the appropriate patch.

      https://support.smartbear.com/downloads/testcomplete/chrome-patches/

       

      For Firefox, check here.

       

      https://support.smartbear.com/downloads/testcomplete/firefox-patches/

       

      Note that for Firefox, patches are ONLY available for TestComplete 14.40 so if you're running an earlier version of TestComplete, you will need to contact SmartBear support directly.

      • peejay1977's avatar
        peejay1977
        Occasional Contributor
        5 years ago

        I think you've hit the nail on the head, I have 14.20.2175.7 as this is the latest we can use. But the software itself has already downloaded those patches as they exist. I would have expected it not to even download them automatically if it couldn't use them. Thats a shame!

         

        I'll have to speak to our accounts team as they didn't renew due to not knowing if we were going to use the product anymore but I assumed I could still use it on the older version for now, but it seems not.