Object identification not working for upgraded version of CREO - (AUT)

Our desktop application uses toolbars/ribbon controls from BCGSoft.  When we upgrade versions of their controls it's not unusual for me to have to go back into the name mapping items and update the identification properties.  One of the usual suspects is the WndClass changing.

To make the mapping more robust I wildcarded the WndClass in the Name Mapping as "BCGPRibbonBar:*".  The portion after the ":" is what typically changes with new versions.

If it's not recognizing your controls at all that may be something that can be addressed by editing the Object Mappings in the project properties.

I am not an expert by any stretch in editing these.  It might be best to contact support for assistance with that unless someone else here in the forum knows more about it.