Forum Discussion

Chintan's avatar
Chintan
Occasional Contributor
9 months ago

Object does not recognize with drag and Point or Point & Fix target

When try to automate and try to find Object with drag and Point or Point & Fix target, it does not highlight fields and controls sometimes. what is the cause of this issue?
Chintan's avatar
Chintan
Occasional Contributor
9 months ago

Hassan_Ballan​ Yes i waited enough to get red frame on the desired object but frame comes to taskbar and desktop but not in browser inner page.

rraghvani's avatar
rraghvani
Icon for Champion Level 3 rankChampion Level 3
9 months ago

If you're testing a browser, such as Edge or Chrome, then ensure you have the appropriate SmartBear Test Extension installed and that you have the Extension Enabled. Also, ensure your scaling is set to 100% too.

 

  • Chintan's avatar
    Chintan
    Occasional Contributor
    9 months ago

    rraghvani​ all set as per your recommendation, still not working.

    • rraghvani's avatar
      rraghvani
      Icon for Champion Level 3 rankChampion Level 3
      9 months ago

      What version of TestComplete are you using? What version of SmartBear Test Extension is installed? What browser and version are you using?

      • Chintan's avatar
        Chintan
        Occasional Contributor
        9 months ago

        TestComplete Version = 15.74.33.7

        Test Extension Version = 15.0.8

        Using Edge browser Version 136.0.3240.92