Object does not recognize with drag and Point or Point & Fix target
When try to automate and try to find Object with drag and Point or Point & Fix target, it does not highlight fields and controls sometimes. what is the cause of this issue?
Forum Discussion
Hassan_Ballan
Champion Level 3
Champion Level 3When using Object Spy to "Pick the object with the target glyph" or "Point to the object and fix", are you pausing and waiting long enough?
- Drag the target glyph () to the desired object or Click the button and then move the mouse pointer to the desired object.
- Wait until a red frame appears around the object.
- Release the mouse button or press the Select object shortcut, SHIFT+CTRL+A.
Sometimes TestComplete is busy analyzing or CPU is busy and TestComple becomes slow to respond.
💬 If a response helped you out, don’t forget to Like it! And if it answered your question, mark it as the solution so others can benefit too.
Hassan_Ballan​ Yes i waited enough to get red frame on the desired object but frame comes to taskbar and desktop but not in browser inner page.
- rraghvani
If you're testing a browser, such as Edge or Chrome, then ensure you have the appropriate SmartBear Test Extension installed and that you have the Extension Enabled. Also, ensure your scaling is set to 100% too.
rraghvani​ all set as per your recommendation, still not working.
- rraghvani
What version of TestComplete are you using? What version of SmartBear Test Extension is installed? What browser and version are you using?
- Hassan_Ballan
That hints that the browser Extension is not able to access. Have you installed TestComplete/Extension and are using TestComplete/Browser under the same user access such as administrator?
For example: if you installed TestComplete logged in as administrator and trying to use TestComplete logged in as user, I suggest running TestComplete as administrator and have TestComplete start new browser session so to inherit the same access.
Note: I suggest using Chrome as when you close IE it's processes remain active in memory continuing the session, you will need to use Task Manager to terminate these processes in order to start a new session with required access.
💬 If a response helped you out, don’t forget to Like it! And if it answered your question, mark it as the solution so others can benefit too.
I am using Test Complete in Virtual machine(remote desktop) and as per company policy does not allow to act as administrator. Anyways thanks for your help.
- Hassan_Ballan
That narrows it down, please review https://support.smartbear.com/testcomplete/docs/testing-with/running/via-rdp/overview.html and https://support.smartbear.com/testcomplete/docs/general-info/configuring/testing-under-user-account.html
💬 If a response helped you out, don’t forget to Like it! And if it answered your question, mark it as the solution so others can benefit too.
